Streamlining an entire retail experience

Coop Denmark digitises for a seamless retail experience.



Coop is the largest retailer of consumer goods in Denmark and recently went through a process of streamlining its retail experience by creating an omnichannel approach for its customers.


Venquis specialists across the whole of business change supported Coop’s transformation programme, helping to migrate core systems and processes onto new platforms; SAP implementation, ERP, project management, security and digital. Nordic Client Relationship Managers at Venquis worked with Coop’s Executive team to recruit more than 60 people across the whole of business change, using the Venquis Remote Hiring Model to source, interview and on-board local talent remotely.


The work was effective across all Coop’s retail chains. Venquis continues to work with Coop and has been for the last 12 months. The digitisation program is still on-going, as is the hiring of specialists.

Project team.

Client Solutions – Jack Grimes
Delivery Lead – Ella North
Delivery Team x3
Marketing – Jaspreet Kaur

"Venquis is totally solution-driven and has a real appetite to improve, constantly asking for feedback and ways to advance. The calibre of candidates is at a very high standard and we have been able to secure candidates that we would never have been exposed to under our previous model. Ella has been great at managing our expectations and managing the whole process from start to finish, really going above and beyond my expectations. Feedback from candidates that have been or haven’t been successful with their application has been equally positive. I’m looking forward to continuing working with Venquis and I wouldn’t hesitate to recommend their services.”

CIO of Coop DK, Morten Holm Christiansen.

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