Streamlining an entire retail experience
Coop Denmark digitises for a seamless retail experience.
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Goals.
Coop is the largest retailer of consumer goods in Denmark and recently went through a process of streamlining its retail experience by creating an omnichannel approach for its customers.
Approach.
Venquis specialists across the whole of business change supported Coop’s transformation programme, helping to migrate core systems and processes onto new platforms; SAP implementation, ERP, project management, security and digital. Nordic Client Relationship Managers at Venquis worked with Coop’s Executive team to recruit more than 60 people across the whole of business change, using the Venquis Remote Hiring Model to source, interview and on-board local talent remotely.
Results.
The work was effective across all Coop’s retail chains. Venquis continues to work with Coop and has been for the last 12 months. The digitisation program is still on-going, as is the hiring of specialists.
Project team.
Client Solutions – Jack Grimes
Delivery Lead – Ella North
Delivery Team x3
Marketing – Jaspreet Kaur
CIO of Coop DK, Morten Holm Christiansen.
The launch of our flagship Nordic hub was featured in Copenhagen Capacity, take a look here.
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